At Aartlo, we strive to provide high-quality products and a smooth shopping experience. Please read our Refund & Return Policy carefully.
- Eligibility for Returns
We accept returns only under the following conditions:
The product is damaged, defective, or incorrect at the time of delivery
The issue is reported within 48 hours of receiving the product
The product is unused, unwashed, and in its original packaging
📸 Customers must provide clear photos or videos of the issue for verification.
- Non-Returnable Items
The following items are not eligible for return or refund:
Products damaged due to misuse or improper handling
Items purchased during sale, clearance, or promotional offers
Digital products or services (if applicable)
Products returned without original packaging
- Refund Process
Once your return request is approved:
The refund will be processed within 5–7 business days
Refunds will be issued to the original payment method
Shipping charges (if any) are non-refundable
- Replacement Policy
If eligible, we may offer:
Free replacement for damaged or incorrect products
Replacement will be shipped after return verification
- Order Cancellation
Orders can be cancelled only before dispatch
Once shipped, cancellation is not allowed
- How to Request a Return or Refund
To request a return or refund, please contact us at:
📧 Email: info@aartlo.in
📞 Contact: 8628044196
Include:
Order ID
Reason for return
Photos/videos (if applicable)
- Policy Changes
Aartlo reserves the right to modify this policy at any time without prior notice. Changes will be updated on this page.
If you have any questions, feel free to contact our support team.
Thank you for shopping with Aartlo ❤